CEO Ritchie Pens An Apology Letter To The Customers

Papa John’s is one of the prominent businesses in the United States and other parts of the world. It is ranked among the best suppliers of Pizza in the country. Newly appointed CEO Steve Ritchie currently heads the company. It is under the leadership of Steve Ritchie that this company has made some brilliant decisions which show care to their customers. After the company went through a tough time following some utterances from a senior member of the company, Ritchie was quick to respond to keep the excellent reputation of the company. He wrote a letter to the customers of the company, expressing his apologies for what had transpired before. He instilled confidence that the company is still committed to maintaining the highest values of leadership that there could be in the corporate sector.

Steve Ritchie wrote a letter outlining that he is ready to make a difference in the operations of the company. He started by expressing his apology for what had transpired. In the letter, he addressed the customers directly, pointing out what the company has done and what measures it will take to stop such cases from ever happening again. The apology was not just mere words, but one that expressed the measures that the company will take. The company has links with over 120,000 franchises and employees who work very hard to facilitate the operations of the company. These are people who need to be protected from the utterances of a single person in the company. The company is larger than any one, and therefore customers should support it even as they call for responsible behavior.

Steve Ritchie made sure that he took his responsibility as the senior-most executive in the company to say that he is sorry for what had transpired before and promised to take control to avoid anything else going wrong in the company. Papa John’s does not support or condone racism or any other insensitive language no matter the circumstances. It is something that not only applies to the top leaders in the company but everyone who qualifies as a worker. It something nonnegotiable and they are not ready to accommodate anyone with divergent views on this matter. Papa John’s is not made up of one person. There are over 120,000 people who work directly with the company around the world. So, these are people who need to be supported as fellow community members. The success of the company means the success of the community. To know about Ritchie’s salary, visit people.equilar.com.

Leave a Reply

Your email address will not be published. Required fields are marked *